Is Having Unhappy Workers Costing Your Company?

20 May

Don't underestimate the costs of unhappy workers.

HR professionals always keep an eye on the productivity and engagement of their workforce to ensure it's running smoothly as part of employee management, but what happens when employees become increasingly unhappy with their jobs? Human resource administrations often perceive that if workers say they are satisfied at work that automatically means they are happy and productive, and so the company doesn't have to worry about low performance. However, Alexander Kjerulf, chief happiness officer at employee happiness booster company Woohoo, disagreed about this notion that happiness is the same as satisfaction during a TEDx Talk, according to a recent blog post on Bring on Monday. Kjerulf claimed satisfied staff members don't necessarily want to show up for work every day, whereas happy ones do – and this difference is key when it comes to employee management.

Many HR representatives may be missing out on their critical difference in the workplace, and seeing their human capital go down the drain because of it.

Workplace Stressors Cost Employees, Reduce Worker Happiness
According to The Wall Street Journal, employees' overall happiness with their jobs tends to be impacted by their contribution to their teams, job confidence and commitment to their employers. When one or more of these factors disappear, workers can find themselves unhappy in their professional lives and employers can see higher employee stress levels, which often have costly consequences.

The Undercover Recruiter compiled statistics from numerous sources to create an infographic showcasing the financial impact of worker unhappiness. According to the infographic, unhappiness can be caused by numerous aspects of the workplace, and each results in its own expenses. For example, more than half of lost work days are due to stress, and this costs employers about $30 billion annually. Presenteeism, or coming into work without being productivity, doesn't save employees any money, as lost efficiency costs employers $200 billion and 60 percent of this is due to stress.

HR professionals need to make worker happiness a priority. It may seem to be something that is hard to measure or is difficult to encourage, but HR representatives can work to reduce workplace stressors and implement initiatives that spark fun in the office to keep workers happy in their jobs. The most important thing to remember is to make it so employees feel relatively happy to come into work – and this might require some special employee management strategies.

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